Returns & Replacements:

We believe in satisfying and delighting our customers. We think that the goods we sell is available to customers at the most competitive price. Our return policy was created with the consideration of our cherished clients, and as a result, it has an easy, clear process. While we would prefer that you avoid using the policy altogether, we do recognise that there may be instances where it becomes necessary to replace or return the item.

Item Received in Damaged Condition / Manufacturing Defect / Wrong Item Delivered:

If you have received damaged product or the wrong item, please mail us at stokkist@gmail.com with your order number and couple of pictures of defected or wrong product within 7 Days of delivery.

If you have received damaged product We will try and replace the product as soon as possible, If that product replacement is not possible only in that case we will return that much amount because of quality issue we can’t take back so please about quality ask on given whats app number after taking our staff confirmation you place the order.(NOTE- Stitched catalog amount can not be refunded any way)

At Stokkist each product quality is checked, verified and then shipped to the customer.

In case of Product replacement, you have to send back the parcel with return packing slip within 7 Days. (For that parcel, courier charges will be paid by customer)

We do add almost 100+ designs daily so we are sure that you will be able to find a suitable item from our ever increasing collection.

Sale of clearance sale items is final and will not be exchanged. Exchange or refund of sale items is done only in case of damaged product.

Threads and Sequences coming off:

We hope that people, who buy product with threads and sequences, understand that it has tendency to come off. Even with goods handling and shipping this cannot be avoided. Most of such problems can be avoided during stitching. Tailor can hide the part which has less sequences or he can fix it all together. Before returning the products please ask your tailor if it can be adjusted. Even if we replace such items there are high chances that you will receive similar product again.

General Returns Policy:

You acknowledge that these terms of returns and cancellation are limited to direct sell by us to you and that these terms of returns and exchange are not available in case of a sell by third party and invoice which shall be governed by the terms of such sell. Items can be returned within 7 days only if u get any damage pieces, Customer have to send to our address, from the date of delivery provided they are in the original packaging and unwashed, unused. All damaged items must comply with our terms and conditions before refund is processed. To return or alter an item, the customer must write to us at stokkist@gmail.com, a prompt response is assured to such mails. Alternatively, the customer may even call at our customer care number +91 8691010112 which remains open 9.00 AM to 7.00 PM IST on 6 DAYS (Monday to Saturday).